How can we help?
The most common questions, answered. If yours isn’t here, send us a message — we reply within 1–2 business days.
Is Many Merry Moons free?
Yes. One active event is free forever — curated designs, a shareable event page, and RSVP tracking for up to 30 guests, with no ads on your invitation. When a gathering asks for more, $15 unlocks one event fully (no subscription) and $40 a year covers unlimited events. See plans.
How do guests RSVP without an app or account?
Share your event page link (from your dashboard). Guests open it in any browser, tap RSVP, and answer — no app, no account, nothing to install. Their responses appear on your dashboard the moment they submit.
How do I find my invitation editing link?
Your personal editing link was included with your purchase — check the delivery PDF or confirmation you received when you bought your invitation; the button there opens your editor.
If you’ve created an account, sign in and open My Events — every invitation you’ve claimed is listed there, no link required.
Can’t find either? Contact us with the name on your order and we’ll recover it — your work is saved on our side and is never lost.
Why can't my guests see the event page?
Guests can only see your event page once it’s published. If you’re still trying things out, the page is private to you (your preview link works only for you). Open your event dashboard and use the publish card when you’re ready.
Already published? Double-check the link you shared — it’s easy for a copy/paste to lose a character. The full link is shown on your dashboard.
Can someone help me manage my event?
Yes — from your dashboard you can create a co-host link (nearly all your powers) or a helper link (view the plan, add guests, check off to-dos). The people you share those links with don’t need an account.
Can I text or notify my guests with updates?
Yes. Post an announcement from your dashboard — it appears on your event page, and guests who opted into notifications get a gentle push on their phone. You can also text guests directly from the guest list.
Can I use it for a memorial or celebration of life?
Yes — and memorial pages are free forever, with premium features included; this is our gift to you. A memorial page holds the service details, RSVPs, directions, and a condolence guestbook in one quiet, private link. Learn about memorial pages.
Why are my downloads locked?
Free trial events can do almost everything, but downloads and the public guest page unlock when you publish. Your work is saved the whole time — publishing simply flips it live.
Is my event information safe?
Yes. Everything you type — your event details, guest list, RSVPs — is saved automatically as you work and backed up every day to secure, independent storage in more than one place. Your event pages live on private links that only the people you share them with can open.
Want something corrected or deleted? See our privacy policy or contact us — we handle deletion requests within 30 days.
Something else?
Send us a message or email [email protected]. Include the link you were using if you can — it helps us find your event fast.